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Disability and Assistive Products

The Yes Disability Resource Centre is a not-for-profit community based organisation based on Aucklands North Shore. The Yes Shop stocks a large range of equipment and assistive products to assist people living with disability whether age-related, illness or accident induced.


Visit us at the YES Shop in Albany to view products

   
 
The YES Team are here to assist you and research any query!

The Yes Shop is situated on the ground floor of number 3 William Laurie Place, Albany on Aucklands North Shore. Opening hours are between 8:30 and 5:00 Monday to Friday. Our Information Consultants are waiting to advise on the product most suited to your needs.     The Yes Team are happy to research and source any equipment that you may require which we do not hold in stock. No request is too small and there is no obligation to buy. The most important thing is that you acquire the right product for your needs. We are here to assist you!
 

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You are welcome to visit our shop at Lion Foundation House, 3 William Laurie Place in Albany on Aucklands North Shore. Hours of operation are between 8:30am and 5:00pm Monday to Friday. Here is where to find us.



Delivery  

We deliver by courier and a signature is required, therefore, we recommend you provide a work address. If no one is available to sign for the parcel, a card will be left and the parcel will be re-directed to the nearest post office depot. Please allow up to 7 working days for delivery within New Zealand (this is dependent upon availability of stock).

Delivery Fees
Auckland - $7.50
North Island - $10.00
South Island - $20.00 for items above 5kg. For items 5kg or less postage will be charged at $10.
 
(Excludes larger items like wheelchairs, walkers, beds, chairs etc.)

We cannot accept responsibility for delays in delivery due to unforeseen circumstances. All colours of products are reproduced as accurately as possible. However, a slight variation may occur in colour and size specifications. Offers available while stocks last. When ordering by mail / fax, if items requested have sold out you will be notified. We reserve the right to verify orders, and that credit details supplied are bona fide. We also reserve the right to cancel any order and refund monies paid.

Order Cancellations

We reserve the right to cancel any order, at which time, we will immediately notify this action by email or phone, using the email address or numbers provided. Monies will be refunded using the original method received.

Stock Availability

All orders are subject to availability of stock and we will take reasonable steps to verify that the order and credit details are bona fide.

Guarantee

We comply with the Consumer Guarantees Act and will accept returned merchandise as covered by the act. We value your custom and if you are not satisfied with your purchase we are happy to discuss the matter with you.
 
Disability Product Advice Service

To ensure a product is suitable for you before you buy please phone one of our disability product advisers who will be happy to discuss your requirements with you.
Auckland customers:
09 414 5360
National customers Freephone:
0800 937 937
 
To Purchase
- Payment may be made at the centre by cheque or EFTPOS or online by credit card.
- Courier / Postage and Packaging charges will apply and will be added at checkout.
- Payment must be received before dispatch of goods.
- We are unable to send goods to addresses outside of New Zealand.

NOTE: For further information on measurements or care or if you are unsure about any aspect of the product prior to placing an order, please call our sales staff toll free on 0800 937 937.
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