provides answers on a broad range of disability subjects.

links disabled people to relevant services and programmes to enable them to make informed choices.

provides specialised information on products & equipment.

ensures the information meets the user’s needs – we achieve this by reducing the number of portals that disabled people have to go through to access services.

provides support tailored to the individual rather than focusing on support for a particular impairment.

monitors information provision, tests new ideas and raises issues within the disability sector.

works collaboratively with other service providers to provide a cohesive service.